TriDot Comunidad · Neighbor complaints

Complaints handled with empathy, rulebook in hand

Neighbors describe the problem on WhatsApp. TriDot asks for what's missing, cites the rule that applies, gives a ticket number, and the complaint reaches the committee with its category.

See how it works

With a ticket number, the rules and a close-out

Sample data · loops on its own
The essentials

Why neighbor complaints with TriDot

Anonymous option

And sensitive complaints are visible to the president only.

Your actual rules

Answers come from your community's own document, not the internet.

Updates and rating

Neighbors get progress updates and rate the resolution.

All in one place

More from TriDot Comunidad

The committee
My communityWhat needs your decision todayVoice tasksDictate a task and it assigns itselfExpense approvalsQuotes compared and approvedNeighbor complaintsWith a ticket number, the rules and a close-out
Money
Dues & collectionsBalances and payments on WhatsAppOpen booksIncome and spending, visible to all
Daily life
AmenitiesBookings on WhatsApp, with rulesCalendarMeetings, dues, bookings and maintenanceAnnouncementsOn WhatsApp, with read receipts
Safety
Gatehouse & QR passesPasses via WhatsApp, scanned at the gatePanic buttonGatehouse, committee and nearby neighbors, instantly

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